We tried to do the right thing. . .

[gridlore]

What with the stay at home order, we tried to be good and order groceries from Safeway online for delivery. Well, fuck that noise.

I drink Coke Life, not Diet Coke. Kirsten swears she ordered the right stuff, but there they are, three 12-packs of Diet Coke. She also ordered a box of raisins for her morning cereal. What she got was a loaf of cinnamon raisin bread. Again, not listed as a substitution.

Add in that the 3lb package of ground turkey showed up with the packaging cracked (photos were taken, complaint filed, straight into the bin) and we're done.

We're going to head down to Smart & Final in a bit to fill in the holes in our order, but seriously, if you advertise an excellent online shopping experience you better deliver, in all aspects!

Comments

[kshandra]

That's the kicker - we have substitutions turned off. But their website has been a hot mess for a couple of weeks now... I had tried to order a package of the house-brand raisins, and the website said they were unavailable and "click here for similar options." I would have SWORN that I clicked on a package of Sunmaid raisins, not Sunmaid raisin bread, but I wouldn't actually trust their website as far as I could throw the server farm right now.