gridlore: Doug looking off camera with a grin (Penguin - Exploding)
[personal profile] gridlore
Sigh.

My doctor told me to drop off the DMV paperwork with the medical secretaries office. We went there, waited (while listening to a complete Entitlement Bitch whine about how it wasn't fair that she had to wait,) and I finally go in. I happily tell the person that I just need my doctor to sign this, and my life goes back to normal.

Not so fast. First, I have to fill out forms for Kaiser authorizing the release of my records. Fine. Do that. Then the Drone First Class tells me it will take 7 to 10 business days to process.


7 TO 10 FUCKING DAYS???? My doctor works in the same fucking building. He told me to come and he would sign the paper. My employer is getting tired of this, and so am I. I did everything but stand on the desk and scream. When I pointed out that the DMV office was right down the road and I would be picking the form up, the Drone told that normally patients weren't allowed to touch them. Because they assume we're dishonest. When I suggest that they simply place the papers in a sealed envelope and write "picked up under seal" on the edge of the flap then tape it down he looked stunned.

Learned that trick working in a classified documents room.

I left after being promised that the paperwork would be on Dr. Zadeh's desk today, and I would be called when they were ready.

That better happen Tuesday morning.

Date: 5 Sep 2009 02:12 (UTC)
kengr: (Default)
From: [personal profile] kengr
This is when you suggest that perhaps they'd like to pay your employer for what it costs them to keep you off the truck for the 7-10 days.

Given the way all of this has gone, I'd suggest that you get something in writing from DMV acknowledging that the hold has been cleared. Point out that you'd been told *before* that it was cleared so this time you want something to wave under their noses is if re-surfaces yet again.

I'd also suggest writing to your state reps asking how it is that the hold could have not been there before and suddenly surface. Something is seriously wrong with the DMV records system. Both for that to have happened for the previous (failed) attempt at clearing it.

(Worst case, suggest that if they can mess this up, they can mess up stuff that'd get Homeland Security asking awkward questions)

Date: 5 Sep 2009 03:28 (UTC)
From: [identity profile] capplor.livejournal.com
I thought that I had heard some screaming at one point today.

Kengr has some very good ideas there, but also remember the drone is there to protect the company interests, not to reason independently of the ascribed practices given himer. Demand to see bosses, if you go over their heads then drones don't have to use them.

Date: 6 Sep 2009 07:03 (UTC)
From: [identity profile] tsjafo.livejournal.com
Drone First Class is such a family safe way of saying it. I hope they get things squared away soon.

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gridlore: Doug looking off camera with a grin (Default)
Douglas Berry

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