Coupon madness!
Jan. 30th, 2005 09:12 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
gridloreFor the love of Cthulthu, learn to freaking read!
Near closing, a well-dressed couple comes up to my counter with a small pile of stuff, mainly from the gourmet section. So far, so good.. I do my scan-and-bag fu, then tell them the total.
Note that Cost Plus sends it's card holders reward coupons, normally $15 off their next purchase on the World Market card. Over the holidays, they sent everyone a $25 off coupon that didn't specify that the customer needed to use the card (their mistake, they admitted to us peons.)
Me: Register Ninja
AHM: Man in the Big Asshat
SW: Shrill wife
SM: Samurai Manager
Me: "OK, that will be $60.49."
AHM: "We have these." hands me two coupons, a $15 and a $25 rewards set.
Me: "I'm sorry sir, but this coupon (the $25 one) can't be combined with other offers or discounts. I show him the line on the back.
AHM: "Fine, we'll just split the order then."
SW: "Why do you people have to be so anal about this?
Me: checking coupons "I'm sorry, but the $25 coupon has expired. I can't accept this now."
SW: "Are you KIDDING ME! That's insane, you have to take it!"
AHM: "This is bullshit. Take the damn coupons or else!"
Me: (tired and cranky already) "Or else what, precisely?" (I used to be an Airborne Ranger. I menace very well.
AHM: "We'll file a complaint and have your job!"
Me: "Feel free, but I'm not taking that coupon. The date of expiration is clearly printed on both sides of the card."
AHM: "We can't be expected to read all the fine print!"
SW: "We're busy people!"
Me: Cashier Glare of Death.
AHM: "Fine." throws coupon at me. "Have it your fucking way."
Me: takes $15 coupon, and takes the money off their total "Your new total is $45.49."
AHM: pulls out a wad of twenties.
Me: (in a voice dripping with sugar) "I'm sorry sir, but that coupon is only good on purchases made with your World Market card.. see? It says so right on the back."
AHM: "You're a fucking smart ass. I want a manager."
Me: " I cast Summon Manager!"
poof
SM: (after having everything explained to him "Sir,![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
gridlore is correct, you have to use your card to get the discount."
Me: angelic smile
AHM: "FINE!" (slams card on the counter) "You people are complete jerks, you know that?"
Me: "Yes sir. Whatever you say. Have a nice night!"
Had these morons bothered to read the two lines of text on these coupons, they would have gotten everything they wanted. Instead, the wasted a discount and i probably took five years off their lives by being insulin-shock nice to them.
Crossposted togridlore and ![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-community.gif)
customers_suck
Near closing, a well-dressed couple comes up to my counter with a small pile of stuff, mainly from the gourmet section. So far, so good.. I do my scan-and-bag fu, then tell them the total.
Note that Cost Plus sends it's card holders reward coupons, normally $15 off their next purchase on the World Market card. Over the holidays, they sent everyone a $25 off coupon that didn't specify that the customer needed to use the card (their mistake, they admitted to us peons.)
Me: Register Ninja
AHM: Man in the Big Asshat
SW: Shrill wife
SM: Samurai Manager
Me: "OK, that will be $60.49."
AHM: "We have these." hands me two coupons, a $15 and a $25 rewards set.
Me: "I'm sorry sir, but this coupon (the $25 one) can't be combined with other offers or discounts. I show him the line on the back.
AHM: "Fine, we'll just split the order then."
SW: "Why do you people have to be so anal about this?
Me: checking coupons "I'm sorry, but the $25 coupon has expired. I can't accept this now."
SW: "Are you KIDDING ME! That's insane, you have to take it!"
AHM: "This is bullshit. Take the damn coupons or else!"
Me: (tired and cranky already) "Or else what, precisely?" (I used to be an Airborne Ranger. I menace very well.
AHM: "We'll file a complaint and have your job!"
Me: "Feel free, but I'm not taking that coupon. The date of expiration is clearly printed on both sides of the card."
AHM: "We can't be expected to read all the fine print!"
SW: "We're busy people!"
Me: Cashier Glare of Death.
AHM: "Fine." throws coupon at me. "Have it your fucking way."
Me: takes $15 coupon, and takes the money off their total "Your new total is $45.49."
AHM: pulls out a wad of twenties.
Me: (in a voice dripping with sugar) "I'm sorry sir, but that coupon is only good on purchases made with your World Market card.. see? It says so right on the back."
AHM: "You're a fucking smart ass. I want a manager."
Me: " I cast Summon Manager!"
poof
SM: (after having everything explained to him "Sir,
gridlore is correct, you have to use your card to get the discount."Me: angelic smile
AHM: "FINE!" (slams card on the counter) "You people are complete jerks, you know that?"
Me: "Yes sir. Whatever you say. Have a nice night!"
Had these morons bothered to read the two lines of text on these coupons, they would have gotten everything they wanted. Instead, the wasted a discount and i probably took five years off their lives by being insulin-shock nice to them.
Crossposted to
gridlore and customers_suck