gridlore: One of the penguins from "Madagascar," captioned "It's all some kind of whacked-out conspiracy." (Penguin - Conspiracy)
[personal profile] gridlore
There is an annoyance in my life currently.

As you might expect for someone with my colorful medical history, I see several doctors. I have four main ones.

Dr. Morgan, my primary care doctor. I see him once or twice a year, usually for my annual physical.

Dr. Ngo, my neurologist. We've dropped to about one appointment a year, mainly to monitor the progress of my neuropathy and talk about residual stroke effects.

Dr. Agrawal is my oncologist. We speak every six months, and he's become the guy who orders my semi-annual blood tests.

Finally, Dr. Filuck, my pulmonologist. I see him the most, usually every six weeks in spring and summer, and less often in fall and winter.

So you can see there is a schedule here. If I need to see one of them on an urgent matter, I can always call in for an appointment, or just for medical advice. This is how I landed in the hospital back in June, the doctor on-call told us all she would do is send us to the ER, so head on over.

Now, the annoyance. The health care provider recently upgraded its website. For the most part, it works great. However. . .

It looks at my scheduled appointments and alerts me about every single opening for an earlier date. It claims that I've been wait-listed for these appointments. No, there are the scheduled dates, I don't need to get in earlier.

Sadly, there seems to be no way to opt-out, and I need the alerts from the system for other reasons. I may be writing an email asking for a way to ask for alerts for an earlier appointment or to opt-out of alerts.

First world problem, I know. But it bugs me.

Date: 12 Aug 2020 21:18 (UTC)
kayre: (Default)
From: [personal profile] kayre
It's possible that the problem is at the doctor's offices-- do they have these entered as follow-up rather than urgent appointments? Maybe check, or at least ask as you visit each one.

Date: 14 Aug 2020 06:13 (UTC)
kshandra: A cross-stitch sampler in a gilt frame, plainly stating "FUCK CANCER" (Default)
From: [personal profile] kshandra
It's endemic to the system they're using, I think - I had a one-month follow-up call scheduled with my diabetic nurse educator, and I've been getting the same daily "You have an new appointment time available!" texts and emails since about a week after the appointment during which the follow-up was scheduled. I logged into the app and selected "Keep Original Appointment" probably three different times, and they kept sending me the damn things, so I gave up.

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gridlore: Doug looking off camera with a grin (Default)
Douglas Berry

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