Fuck Too Big To Fail.

[gridlore]

I've been a customer of Bank of America since, Halford's knees, the mid-80s? It's the only bank Kirsten and I have used since we got together.

And I'm done.

I understand that SARS-CoV-19 is fucking everything up, but BofA has responded by closing every branch that I know of in Santa Clara.

The line stretch around the building. It's a sunny day here, and there were elderly people, disabled people, and plenty of others standing in an unmoving line. Because the branch they left open has three teller windows.

More people quit than toughed it out. Eventually, a manager came out to triage the line. Since I was trading two twenties for four rolls of quarters, I got jumped inside.

But this is terrible customer service. We're going to take a serious look at local credit unions.

Comments

I've been treated very well by Chase...

[murphymom]

...but would definitely consider a credit union with the new job coming up - except that I currently have a metric tonne of house repair funds with Chase, as well.

[dewline]

On my side of the border, my relationship with my bank is somewhat more complicated. So switching to a credit union - however good an idea it is - may be out of reach for now for me.

Wishing you well with making that change, though.

[digitalsidhe]

I'm a big fan of credit unions. They seem to actually care about their customers, and generally have far better terms, policies, and fees than banks.