Birthdays?

OK, since I'm thinking about Kiri's upcoming B-day, and mine.. it occurs to me..

What are all of yours? Seriously, even if it's just to remind me to say "Wheee!" in my journal, I'd like to know so I can program them into my brain and have reminders so I'm not always the last one to send a happy.

ARRRRGGGGHHHHH!!!!!!!!!!!!

Cross posted to my own journal and customers_suck

Tonight CP was filled with real winners, starting with the very first person, who approached me and put a hundred down, and said..

"Tell me you can break this or I'm going to have to rob you."

What the FUCK?? There are things you just don't say, and "rob you" in a retail establishment is one of them! One customer heard only the last part and she was already reaching for her cell when I told the guy off.

Next up, the hurry-up offensive! Lady doing a return. She wants to exchange two items as well because they are the wrong color. She wants to know why she cant just switch them? Maybe because black and natural wine racks are tracked differently in our inventory control? So I get the items scanned in, run the card we're crediting to, and mark the portions of the return form she needs to do. She whines through the entire process that she's in a hurry, doesn't understand this, etc. Really pissed me off.

Then there was the lady who brought up a china platter and demanded that I guarantee this won't break. I started to explain that I would wrap it carefully for the drive home, and she interrupted me by signaling cease-fire (hand waved in front of face.) "No, not now.. ever!"

Bone china. And she wanted a lifetime guarantee. LOL...

But the best was yet to come... look back up to exchange lady. After about 15 minutes, she came back up with her bloody wine racks, and two of the martini glasses shown in the upper left of this page. I commented on how cool I thought they were, which led to the following exchange. By far the weirdest, most uncomfortable encounter I have had in over a decade in various customer service roles.

( Get the hell out of my store! )

Needless to say, I didn't notice much after that. Charles Manson could have bought an entire Gatsby floor set and paid with cows I and would have passed it in a haze.

People like that...