Well, I shall be writing a strongly worded letter shortly.

Just made a quick run to Smart & Final. Needed to stock up on fluids and I was out of sandwich bread. As could be expected, it was a little busy as S&F began life as a party supply place and still has plenty of stuff for big food gatherings. Not expected was the total store remodel.

But I found my stuff and got in line. My legs were at about a 3 on the pain scale, most of which was residual pain from walking at the con (if I hadn't had the chair, I would have been immobile and in agony.)

So I wait, moving forward slowly towards one of the two open registers (they only have three usable lanes and had already called for any available person to open the third.) when a lady and her daughter CUT IN FRONT OF EVERYONE to buy two gift cards. I point out the long line. Lady rolls her eyes and says they just have this. I point out that the woman who had been in front of me had one (1) gallon jug of Gatorade and she waited her turn, and that I have difficulty standing and walking. They ignored me as I outlined appropriate punishments for this trespass. The words "tiger cage" were used.

When I asked the cashier why she ran the transaction after I clearly called them out and they admitted cutting? "You get used to it."

No. Not at all acceptable. S&F has restarted their feedback survey. I am about to burn down their internet. I better win the rewards card as well.

This fuckery burned a lot of spoons I needed today.