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I like working opening on the weekends. For the most part, it's quiet. Handle the drivers, a few customer calls, and read my book.
Today, that routine was rudely interrupted. At 0753 our online booking thing goes off. Not overly unusual. Then I look at it.
A pick up at SFO at 0838 this morning. A few seconds alter, the agent calls me. She apologizes for the late warning, but she had just about the same warning.
Note this was a flight from Tokyo that had been in the air for close to seven hours. The customer could have called us before boarding. He could have called us yesterday. But he waits until the plane is making its turn onto the approach pattern to let his travel agent know he needs car service.
To make things even more fun, today was dead. Meaning I had just enough drivers to handle the work we had scheduled. I caught two lucky breaks. First, when I did an ETA on the flight, it was about an hour late. Secondly, I had a driver scheduled to work a bit later in the morning who lives pretty much next to SFO. So I was able to cover the run.
But seriously, I often think that some of our passengers think we have a freaking fleet on-call 24/7.
Today, that routine was rudely interrupted. At 0753 our online booking thing goes off. Not overly unusual. Then I look at it.
A pick up at SFO at 0838 this morning. A few seconds alter, the agent calls me. She apologizes for the late warning, but she had just about the same warning.
Note this was a flight from Tokyo that had been in the air for close to seven hours. The customer could have called us before boarding. He could have called us yesterday. But he waits until the plane is making its turn onto the approach pattern to let his travel agent know he needs car service.
To make things even more fun, today was dead. Meaning I had just enough drivers to handle the work we had scheduled. I caught two lucky breaks. First, when I did an ETA on the flight, it was about an hour late. Secondly, I had a driver scheduled to work a bit later in the morning who lives pretty much next to SFO. So I was able to cover the run.
But seriously, I often think that some of our passengers think we have a freaking fleet on-call 24/7.
