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This is bloody ridiculous.
Last night, at about 0255, the phone rang. Woke us both from a sound sleep. Fearing that it was bad news, Kirsten told me to answer it.
It was bad news.. it was the dimwit SuperShuttle dispatcher!
The dispatcher seemed to be under the illusion that Kirsten was still a driver, and was letting her know that they had several runs in the South Bay. This is BS. From my time as a dispatcher:
1. We never called drivers who had their vans at home unless they were late signing on. They either just signed on to the computer dispatch system, or called us. One driver had a fax machine at home, so we could send him a heads-up on his first run, but that still wouldn't cause a phone to ring!
2. Kiri's start time for almost her entire career at SuperShuttle was 0400. No way in hell would I call a driver one full hour before their assigned start time unless it was a special occasion like the day before Thanksgiving.
3. She hasn't worked for SS since May. I wonder if they still wonder why I don't show up to dispatch?
I just called my old boss at dispatch, and let him know that we were not amused by this. Kirsten has taken her own measures.
It was bad news.. it was the dimwit SuperShuttle dispatcher!
The dispatcher seemed to be under the illusion that Kirsten was still a driver, and was letting her know that they had several runs in the South Bay. This is BS. From my time as a dispatcher:
1. We never called drivers who had their vans at home unless they were late signing on. They either just signed on to the computer dispatch system, or called us. One driver had a fax machine at home, so we could send him a heads-up on his first run, but that still wouldn't cause a phone to ring!
2. Kiri's start time for almost her entire career at SuperShuttle was 0400. No way in hell would I call a driver one full hour before their assigned start time unless it was a special occasion like the day before Thanksgiving.
3. She hasn't worked for SS since May. I wonder if they still wonder why I don't show up to dispatch?
I just called my old boss at dispatch, and let him know that we were not amused by this. Kirsten has taken her own measures.
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